Privacy policy

PRIVACY POLICY FOR THE WEBSITE

On this page, Durst Group Ag explains how it handles data for the users who visit its website and the behaviour of the cookies its site installs.

This Privacy Policy is provided in compliance with article 13 of GDPR 2016/679 (General Data Protection Regulation, the European regulation on the protection of personal data), the Guidelines of the Garante Privacy of 10. June 2021, the Guidelines EDPB 5/2020 on consent, the ECJ Judgment 1 October 2019 C-673/17, the general Act of the Garante Privacy [the Italian Data Protection Authority] on cookies no. 229 of 8 May 2014, the Working Document 02/2013 providing guidance on obtaining consent for cookies", the opinion of WP 29 no. 4/2012 on cookie consent exemption, the Directive 2002/58/EC, the Recommendation no. 2/2001 by the Workgroup under article 29.

The following information applies only to the sites www.durst-group.com and showroom.durst-group.com; the data controller is not responsible for any data entered or cookies installed by other sites that may be consulted using links.


Information on the data controller

The data controller is Durst Group AG (“Durst"), with legal offices at Julius-Durst-Str. 4 39042 Brixen, Italy. To exercise your rights under the regulations, you can contact the data controller at his/her office or by calling 0039-0472 / 810111 or sending an email to info@durst-group.com.


Purpose and legal basis for data processing

The Durst handles data provided by the user through the site for the following purposes:

  1. Fulfilment of obligations established by law, by regulations, or by community regulations
    The provision of data for this purpose is mandatory and the legal basis for processing it is the fulfilment of a legal obligation to which the data controller is subject, as established by article 6, paragraph 1c of the GDPR. The processing of personal data for these purposes does not require the user's consent. The processed data will be kept for the time foreseen by the referenced legislation.

  2. Statistical analysis on aggregate or anonymous data
    This processing doesn't allow for the identification of the user, but simply wants to verify the adequacy of adopted web marketing campaigns and/or the correct functioning of the site, measuring user traffic generated. The processing of aggregate or anonymous data, which does not allow for the identification of the user, does not fall within the scope of the application of the law on the protection of personal data and therefore no consent is required for its processing.

  3. Request for information, contact and support
    The provision of the requested data is necessary to provide feedback to your request. The legal basis of the processing is indicated by Article 6 paragraph 1b of the GDPR, and it is the execution of a contract of which the interested party is party to or the execution of pre-contractual measures adopted at the request of the same, as well as by Article 6 paragraph 1f, and is the pursuit of a legitimate interest of the data controller or third parties. The data processed and relating to your request will be kept by us for one year.

  4. Registration to our events
    The provision of the requested data is necessary to allow you to register for events organized by us. The legal basis of the processing is indicated by Article 6 paragraph 1b of the GDPR, and it is the execution of a contract of which the interested party is a party or the execution of pre-contractual measures adopted at the request of the same. The data processed and related to your registration will be kept by us until the end of the event and for the next two years.

  5. Employment application
    Submitting the requested data is necessary to provide feedback on your employment application to our facility. The legal basis of the treatment is indicated by Article 6 paragraph 1b of the GDPR and is the execution of a contract of which the interested party is part or the execution of pre-contractual measures adopted at the request of the same, as well as by Article 6 paragraph 1f, and is the pursuit of a legitimate interest of the data controller or third parties. The data processed and related to your application will be kept by us for one year.

  6. Newsletter
    The provision of the data required to register for our newsletter and/or to send you communications and promotional materials is entirely optional and the legal basis for this treatment is the express consent of the data subject to the processing of his/her personal data. The data processed for promotional and marketing purposes will be kept by us until its revocation, unless consent to its processing is renewed.

  7. Material download, sample request or business contact
    The conferment of the requested data is necessary to provide a response to your inquiry. The legal basis of the processing is indicated by Article 6 paragraph 1b of the GDPR, and it is the execution of a contract of which the interested party is a part, or the execution of pre-contractual measures adopted at the request of the same, as well as by Article 6 paragraph 1f, and is the pursuit of a legitimate interest of the data controller or third parties. The data processed and related to your request will be kept by us for the time required by civil, accounting and tax (10 years) or alternatively, in case of a simple request for availability / quote, for one year.




Processing methods, automated decision-making processes, and data retention times

The processing of your data takes place electronically, although potential paper-based processing is not excluded. No automated decision-making processes are used to process your personal data.

Data collected through cookies will be kept for the period of time established by the individual cookie. Additionally, if profiling cookies are used by the site their function must be described, as required by the specific section.


Data communication (Recipients)

To guarantee the functioning of our website and the use of its content, we may rely on use third-party suppliers such as IT service providers, hosting companies, and communication companies. In addition, to guarantee the requested service, for example in the case of the purchase of products and the likes, we may also use additional third-party suppliers (postal couriers, etc.). The data may also be communicated to subsidiaries and affiliated companies, authorized dealers or companies or persons appointed to the sale. The legal basis of the communication is the fulfilment of contractual and regulatory obligations, as well as the execution of pre-contractual measures adopted at your request. It is understood that we will only communicate to the Addressees the data necessary to be able to perform the service, preferring, where possible, the anonymization of the data. The information you provide will not be disclosed without your specific prior consent.


Transfer of data to third countries or international organizations

The data you have provided will not be transferred by us to third countries or international organizations outside the EU. In case of requests from non-EU countries: personal data may be communicated to subsidiaries, resellers or other entities that support Durst in the sales process, which are located outside the European Union. The disclosure of data is necessary in order to respond to the request. The hosting of the site is within the European Union.


Rights of the interested party and complaints to the Privacy Guarantor

You have the right to request access to your data at any time, its modification, integration, or deletion, limitation or opposition to its processing, where legitimate reasons exist, as well as the portability of the aforementioned data to another Data controller. We will reply in writing to any requests within 30 days. You can revoke, at any time, consent given to this site, by contacting one of the addresses listed in this Privacy Policy. You may also lodge a complaint with the National Control Authority, if you believe that your data has been illegitimately processed.




COOKIES ON OUR SITE

Navigation data

This website implicitly acquires, using Internet communications protocols, for and in the course of its normal operations, some personal data on the users who access the site, like IP address, domain names of the computers used for access, MAC addresses assigned by network and wireless card manufacturers, etc.

This information is not collected for the purpose of identifying users, but this could be done by associations and processing, including cross-referencing with third-party data; statistical information is obtained from this data on site usage and operations and further information in cases of establishing responsibility related to computer crimes.


What are cookies?

Cookies are small text strings that the websites visited by a user install on the user’s terminal; these strings are then re-transmitted to the site that installed them upon further visits by the user. When the user also receives cookies sent by other sites or web servers during site navigation, those cookies are called third-party cookies.

Cookies are installed for various purposes, possibly including the performance of computer authentications, navigation session monitoring, and language choice.


First-party cookies and third-party cookies

The cookies that are installed directly by Durst are called ‘First-party cookies’, and the cookies that are installed and acquired by a site other than the one the user is navigating are called ‘Third-party cookies’.

Third-party cookies may include social media buttons (or social media plug-ins), which allow the site to interact with the most popular social media sites, such as Facebook, Instagram, LinkedIn, Twitter, etc., or Google Analytics cookies, which are necessary to implement YouTube iframes, etc. As regards third-party cookies, it is the responsibility of the third parties installing those cookies to provide statements and information on the handling of the data collected.


Types of cookies

The definition of the categories of cookies and the details of those that are used by our site, are available in the section "cookies" and within the banner.


Facebook permissions requested by the site and use of Facebook Pixel.

Our site may require you to log in with your Facebook account to perform certain actions and collect information directly from Facebook.

For more information on how this feature works, see https://developers.facebook.com/docs/facebook-login/permissions and https://www.facebook.com/about/privacy/


LinkedIn Insight Tag

Our site uses Linkedin Insight Tag that allows to have statistical information about the website audience and the performance of the ads. For more information on how this feature works, please see https://www.linkedin.com/help/lms/answer/a420837/linkedin-insight-tag-domande-frequenti?lang=en and https://it.linkedin.com/legal/privacy-policy


Links to the privacy policies of the third parties that install cookies

Facebook: https://www.facebook.com/policies/cookies/
Google, YouTube: https://www.google.com/intl/it_it/policies/technologies/cookies/
Hotjar: https://www.hotjar.com/privacy/